Shipping policy

  • Lowrider Cookie Company is not liable for incorrect information during check out.
  • Lowrider Cookie Company is not responsible for delays in delivery or incorrect deliveries due to incorrect or incomplete addresses.
  • Lowrider Cookie Company is not responsible for delays in delivery or incorrect deliveries due to carrier issues. Once the packages leave our shop, we are no longer responsible for them.
  • Orders will not be refunded for late deliveries in the event the business is closed or if the recipient is not available to receive the package when delivered.
  • Shipments that are returned or require rerouting due to incorrect addresses will be subject to additional charges for reshipment and/or relabeling.
  • Lowrider Cookie Company is not responsible for delays due to weather conditions or other natural causes beyond our control.
  • Unforeseen circumstances can delay your delivery. If buying for a gift or special event, strongly recommend that you order a week ahead of time as our cookies can last up to three weeks in the fridge in the freezer!
  • Since our cookies are perishable, we suggest you ship your order to an address where someone is available to receive it in a timely manner.